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Payment Policy

Hydrosupply.com.au: Online Payment

Payment with Credit Card

Hydrosupply.com.au accepts the following credit cards online and over the phone:

- Visa

- Mastercard

Payment with Cheques

Cheques can be used as a payment method once management has agreed to accept your personal cheque. Please call Hydrosupply.com.au for further information.

Online Payment

Payment On-line with Credit Card

Hydrosupply.com.au accepts online payments using the following credit cards:

- Visa

- Mastercard

Payment Online with PayPal-SecurePay

Hydrosupply.com.au accepts online payments via the PayPal - SecurePay payment system. PayPal-SecurePay is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. Its greatest advantage is that payments are made immediately - much faster than sending bank transfers.

PayPal-SecuerPay allows you to make secure purchases without revealing your credit card number or financial information. Not only does PayPal- SecurePay help keep this information private, it guarantees 100% protection against unauthorised payments sent from your account.

If you'd like to find out more about the methods of payment visit PayPal or SecurePay

Safe Payment Online

Hydrosupply.com.au has put a number of protections in place to ensure that your transactions are extremely safe and that your information is secure.

When transacting via our secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the Internet. It encrypts all your personal information, including credit card number, name and address, so that it cannot be read while the information travels over the Internet. You can tell you are in secure (SSL) mode when a little padlock appears on the bottom of the screen.

Your credit card number is removed from our on-line server within one minute of it arriving and is stored on a separate secure server, which is not accessible via the Internet at all. If you are still unsure about sending your credit card to us via the Internet, then we suggest you use one of our additional payment methods.

Security is a two-way street and it’s up to you to ensure you protect your information. Please read our security tips below.

Security tips

If using a public computer or terminal, always log out when you complete an online session.

1. Keep your passwords private. Remember, anybody who knows your password may access your account.

2. When creating a password, use at least eight characters - a combination of letters and numbers is best. Do not use your name, e-mail address or other personal information that can be easily obtained. It's also recommended that you frequently change your password.

3. Avoid using the same password for multiple online accounts.

4. Hydrosupply.com.au will never e-mail or call a customer and ask that they disclose or verify their hydrosupply.com.au password, credit card or banking account number. Such information should only be submitted when completing an order on hydrosupply.com.au, contacting Hydrosuppl.com.au directly or when making updates to your My Account section.

5. If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to Hydrosupply.com.au for investigation.

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